Maryam Ki Dastak Program
The ‘ Maryam Ki Dastak Program , launched under the orders of Punjab Chief Minister Maryam Nawaz, has now been lengthy to 10 additional districts of Punjab. This citizen-focused creativity aims to simplify access to over 65 government services directly at residents’ doorsteps, ensuring greater closeness, especially for women, senior citizens, and working professionals.
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Below is a quick reference table for essential details about the program:
Quick Information Table
| Aspect | Details |
| Program Name | Maryam Ki Dastak |
| Newly Added Districts | Rahim Yar Khan, Vehari, Lodhran, Toba Tek Singh, Layyah, Rajanpur, Nankana Sahib, Chiniot, Gujrat, Khushab |
| Services Offered | Over 65 government services, including tax payments, birth registrations, and more |
| Start Date | November 2024 |
| Method of Application | Online via mobile app, helpline (1201), or through local representatives |
| Eligibility | Punjab residents with valid documentation (see below for details) |
What is the ‘Maryam Ki Dastak’ Programme?
‘Maryam Ki Dastak’ is a citizen service initiative by the Punjab government to deliver government-related services efficiently. By employing trained representatives and leveraging technology, the programme ensures quick and transparent service delivery while lessening vice and official delays.
Features of the Programme
- Accessible Services: Citizens can apply for services from the comfort of their homes.
- Digital Tools: The programme employs mobile apps and a dedicated helpline (1201) to process applications.
- Doorstep Service: Especially beneficial for rural communities, women, and elderly citizens who face mobility challenges.
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Newly Added Districts
The programme was primarily launched in major districts like Lahore, Faisalabad, and Rawalpindi. Recently, it has been expanded to include 10 additional districts, expansion its coverage to 32 districts across Punjab. The new districts are:
- Rahim Yar Khan
- Vehari
- Lodhran
- Toba Tek Singh
- Layyah
- Rajanpur
- Nankana Sahib
- Chiniot
- Gujrat
- Khushab.
Services Offered by Maryam Ki Dastak
The programme offers over 65 government services, including but not limited to:
- Tax Payments: Property and token tax payments are simplified.
- Document Registration: Birth, marriage, and death certificates.
- Vehicle Services: Registration and ownership transfer.
- Legal Services: Assistance in legal matters such as FIR registration.
- Utilities Management: Expedition with water, gas, and power bills.
Eligibility Criteria
To benefit from the ‘Maryam Ki Dastak’ programme, applicants must fulfill the following criteria:
- Residency: Must reside in Punjab province.
- Age: Minimum age of 18 years for self-service applications.
- Documentation: Valid ID and proof of residence are obligatory.
Priority Groups
- Women, especially homemakers.
- Senior citizens who face mobility issues.
- Experts with limited time accessibility.
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Required Documents for Application
Applicants are required to submit the following documents:
- CNIC (Computerized National Identity Card): Mandatory for identification.
- Proof of Address: Utility bills, tenancy agreements, or property ownership documents.
- Service-Specific Documents: Vary based on the service requested, such as:
- Birth Certificate for family registrations.
- Vehicle documentation for transfers.
- Photographs: Two recent passport-sized photos.
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How to Apply?
Application Methods
- Online:
- Download the ‘Maryam Ki Dastak’ mobile app available on Android and iOS.
- Register using your CNIC and mobile number.
- Select the required service and upload necessary documents.
- Helpline:
- Dial 1201 for guidance or to initiate a service request.
- Local Representatives:
- Trained officials will assist in areas where internet access is limited.
Benefits of the Programme
- Convenience: Reduces the need for physical visits to government offices.
- Transparency: Digital processes limit corruption and delays.
- Inclusivity: Reaches rural and underserved communities.
- Efficiency: Speeds up the delivery of essential services.
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Conclusion
The expansion of the ‘Maryam Ki Dastak’ programme into 10 extra districts reflects the Punjab government’s commitment to citizen-centric governance. By joining technology and arranging transparency, this initiative ensures that essential services are accessible to everyone, particularly those in rural and remote areas. The programme is a important step towards renovating public service delivery in Punjab.